Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and jilibb.com ("the Platform," "we," "us," or "our") governing your access to and use of the jilibb.com website, mobile interface, games, and all related services. By creating an account, making a deposit, or participating in any game or promotion on jilibb.com, you confirm that you have read, understood, and agreed to these Terms in their entirety.

If you do not agree with any part of these Terms, you must immediately cease using jilibb.com and close your account. Continued use of the Platform following any update to these Terms constitutes your acceptance of the revised version.

By accessing jilibb.com through any device — including desktop computers, mobile phones, and tablets — you acknowledge that you have read these Terms and agree to be legally bound by them. This agreement takes effect from the moment you first access the Platform, regardless of whether you have completed the registration process.

jilibb.com reserves the right to amend, update, or replace these Terms at any time. When material changes are made, we will notify registered players via email or a prominent notice on the Platform. The updated Terms will take effect on the date specified in the notice. Your continued use of jilibb.com after that date constitutes acceptance of the revised Terms.

These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and jilibb.com.

To register and use jilibb.com, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age, in accordance with Philippine law governing participation in online gaming and casino activities.
• You must be physically located in a jurisdiction where online gaming is lawful at the time of play.
• You must not be a resident of any jurisdiction where accessing or using online casino services is prohibited by applicable law.
• You must not be an employee, contractor, director, officer, or agent of jilibb.com, or an immediate family member of any such person.
• You must not have been previously excluded, suspended, or banned from jilibb.com or any affiliated platform.
• You must have the legal capacity to enter into a binding contract under Philippine law.

By registering, you represent and warrant that you meet all eligibility requirements listed above. Providing false information to circumvent eligibility requirements is a material breach of these Terms and may result in permanent account closure and forfeiture of funds.

3.1 Single Account Policy

Each player is permitted to hold only one registered account on jilibb.com. Creating multiple accounts — whether under the same name, different names, or using different email addresses, mobile numbers, or payment methods — is strictly prohibited and constitutes a material breach of these Terms. jilibb.com employs technical and manual measures to detect duplicate accounts. Where duplicate accounts are identified, all associated accounts may be suspended and balances forfeited.

3.2 Accurate Information

You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, Philippine mobile number, and a valid email address. You are responsible for keeping your account information up to date. jilibb.com is not liable for any loss or inconvenience arising from inaccurate account information provided by you.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your jilibb.com login credentials, including your password and any two-factor authentication codes. You must not share your credentials with any third party. jilibb.com will never ask for your password via email, live chat, or any other channel. If you suspect unauthorized access to your account, you must notify jilibb.com customer support immediately.

3.4 Know Your Customer (KYC)

jilibb.com is required to verify the identity of all players before processing withdrawals and in certain other circumstances. You may be asked to submit a valid Philippine government-issued ID (such as a PhilSys ID, passport, driver's license, or UMID), proof of address, and proof of payment method ownership. Failure to complete KYC verification within the required timeframe may result in account restrictions.

4.1 Deposits

jilibb.com accepts deposits in Philippine Peso (PHP) via GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, InstaPay, and PESONet. Minimum deposit amounts vary by payment method and are displayed at the time of transaction. All deposits must originate from a payment account registered in your own name. Third-party deposits are strictly prohibited.

Deposits are generally credited to your jilibb.com account within minutes for e-wallet methods (GCash, PayMaya) and within one to three banking days for bank transfers. jilibb.com is not responsible for delays caused by your bank or payment provider.

4.2 Withdrawals

Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to KYC verification being complete. Minimum and maximum withdrawal limits apply and are published in the Platform's banking section. jilibb.com reserves the right to request additional documentation before processing any withdrawal.

Withdrawals are typically processed within 24 hours for verified accounts using GCash or PayMaya. Bank transfer withdrawals may take one to three banking days. jilibb.com does not charge withdrawal fees, though your bank or e-wallet provider may apply their own charges.

4.3 Currency

All transactions on jilibb.com are conducted in Philippine Peso (PHP / ₱). If you deposit using a foreign currency, your bank or payment provider will apply their prevailing exchange rate, and jilibb.com is not responsible for any resulting currency conversion costs.

jilibb.com offers various bonuses and promotional offers to eligible players, including welcome bonuses, reload bonuses, cashback offers, free spins, and seasonal promotions tied to Philippine holidays and sporting events. All bonuses are subject to specific terms and wagering requirements that are published alongside each offer.

• Bonuses are credited to your account in accordance with the specific promotion terms and may be subject to wagering requirements before withdrawal is permitted.
• Wagering requirements specify the number of times a bonus amount must be wagered before it can be converted to withdrawable funds.
• jilibb.com reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.
• Bonus abuse — including but not limited to creating multiple accounts to claim bonuses, exploiting technical errors, or colluding with other players — will result in immediate account suspension and forfeiture of all bonus funds.
• Only one welcome bonus may be claimed per player, per household, and per IP address.

All games available on jilibb.com are governed by individual game rules published within each game interface. By participating in any game, you agree to be bound by those rules in addition to these Terms. In the event of any conflict between individual game rules and these Terms, these Terms shall prevail.

jilibb.com uses certified random number generators (RNGs) for all non-live games. Live dealer games are conducted in real time by trained dealers and are subject to the rules of the specific game variant being played. All game outcomes are final once confirmed by the system.

In the event of a technical malfunction, disconnection, or system error during gameplay, jilibb.com reserves the right to void affected game rounds and return stakes to the player's account. jilibb.com is not liable for any losses arising from technical issues beyond its reasonable control, including internet connectivity problems on the player's side.

The following conduct is strictly prohibited on jilibb.com and may result in immediate account suspension, permanent ban, and forfeiture of funds:

• Registering more than one account or assisting another person in doing so.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using automated software, bots, scripts, or artificial intelligence tools to gain an unfair advantage in any game.
• Colluding with other players to manipulate game outcomes, including in poker and live dealer games.
• Exploiting software bugs, glitches, or errors for financial gain without reporting them to jilibb.com.
• Engaging in any form of money laundering, fraud, or other illegal financial activity through the Platform.
• Attempting to reverse-engineer, hack, or otherwise interfere with the Platform's software or infrastructure.
• Harassing, threatening, or abusing jilibb.com staff, live dealers, or other players.
• Allowing a third party to access or use your account on your behalf.

All content on jilibb.com — including but not limited to the website design, logos, graphics, game interfaces, software, text, and promotional materials — is the exclusive property of jilibb.com or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal, non-commercial gaming purposes. You may not copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any content from jilibb.com without prior written consent.

To the maximum extent permitted by applicable Philippine law, jilibb.com and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of winnings, loss of data, or loss of profits.

jilibb.com's total aggregate liability to any player for any claim arising out of or relating to these Terms or the Platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

jilibb.com does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. You are responsible for ensuring that your device and internet connection are secure and suitable for accessing the Platform.

jilibb.com collects, processes, and stores your personal data in accordance with our Privacy Policy and the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Your personal data will not be sold to third parties. It may be shared with payment processors, KYC verification providers, and regulatory authorities (including PAGCOR and AMLC) as required by law or necessary to provide the Platform's services.

For full details on how jilibb.com handles your personal information, please review our Privacy Policy.

jilibb.com is committed to promoting responsible gaming and providing tools to help players maintain control over their gaming activity. We recognize that gambling can become harmful for some individuals, and we take our duty of care seriously.

The following responsible gaming tools are available to all registered players:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
• Loss Limits: Restrict the maximum amount you can lose within a defined period.
• Session Time Limits: Set reminders or hard limits on how long you play in a single session.
• Reality Checks: Receive periodic notifications showing how long you have been playing and your net gaming result.
• Self-Exclusion: Temporarily or permanently exclude yourself from jilibb.com. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Account Cooling-Off: Take a short break from gaming for a period of 24 hours, 7 days, or 30 days.

For more information on responsible gaming and support resources available in the Philippines, please visit our Responsible Gaming page. Remember: gaming should always be a form of entertainment, not a source of income. Play within your means and never chase losses.

You may close your jilibb.com account at any time by contacting customer support. Upon closure, any remaining balance (after deduction of applicable bonus funds subject to wagering requirements) will be returned to you via your registered payment method, subject to completion of KYC verification.

jilibb.com reserves the right to suspend or permanently close your account at any time, with or without prior notice, if:

• You breach any provision of these Terms.
• We are required to do so by law, regulation, or a directive from PAGCOR or another competent authority.
• We reasonably suspect fraudulent, illegal, or abusive activity on your account.
• You fail to complete KYC verification within the required timeframe.
• Your account has been inactive for a period of 12 consecutive months.

In the event of account closure due to a breach of these Terms, jilibb.com reserves the right to forfeit any bonus funds and, where fraud is established, any real-money balance in the account pending investigation.

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute between you and jilibb.com, we encourage you to first contact our customer support team to seek an amicable resolution. Most issues can be resolved quickly through our support channels.

If a dispute cannot be resolved through customer support, it shall be submitted to the exclusive jurisdiction of the appropriate courts of the Philippines. Players may also escalate unresolved complaints to PAGCOR through its official complaint resolution channels.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the jilibb.com support team:

• Email: [email protected]
• Live Chat: Available 24/7 through the jilibb.com Platform
• Response Time: We aim to respond to all email inquiries within 24 hours